FEMA hours change for holiday season
By From staff reports
Published in News on December 20, 2016 9:57 AM
Hours of operation at the Federal Emergency Management Agency/North Carolina Emergency Management Disaster Recovery Centers will change during the Christmas holiday season.
The change in hours also will affect mitigation outreach specialists providing information at Lowe's home improvement stores in Columbus, Craven, Pasquotank and Richmond counties.
The changed hours for both the recovery centers and the mitigation outreach in Lowe's are:
* Friday, Dec. 23, from 9 a.m. to 1 p.m.
* Saturday, Dec. 24, through Monday, Dec. 26, closed.
Tuesday, Dec. 27, the recovery centers will return to their regular hours of 9 a.m. to 6 p.m. Monday through Friday and 9 a.m. to 1 p.m. on Saturdays.
The Wayne County office is located in the W.A. Foster Center at Mina Weil Park.
North Carolina residents who suffered losses as a result of Hurricane Matthew can receive help applying for federal assistance, learn about the types of assistance available, the appeals process and get updates regarding their applications at any of the recovery centers operating six days a week in the impacted counties.
All centers are staffed with representatives from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration.
To locate an open center, call the FEMA Helpline at 800-621-3362, use the ReadyNC and FEMA mobile apps or go online to FEMA.gov/DRC or readync.org.
Those who have phone and/or Internet access, may register in one of the following ways:
* Online at DisasterAssistance.gov.
* Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
* Download the FEMA Mobile App and apply.
The registration deadline is Monday, Jan. 9, 2017.
Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the helpline number for support.
The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.
For more information on North Carolina's recovery, visit fema.gov/disaster/4285 and readync.org.
Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.